Freshsales vs Pipedrive
A factual comparison of features, pricing, and capabilities
Last updated: 2/6/2026
An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
Starting at: Contact for pricing
Pricing Comparison
Prices shown are monthly rates. Annual billing may offer discounts. Visit official websites for current pricing.
Feature Comparison
| Feature | Freshsales | Pipedrive |
|---|---|---|
| Contact, account, and deal management | ||
| Built-in email and phone with call recording | ||
| Freddy AI lead scoring and deal insights | ||
| Visual sales pipeline management | ||
| Workflow automation and sequences | ||
| Multiple pipeline support | ||
| Advanced reporting and forecasting | ||
| Territory management and auto-assignment | ||
| Visual deal pipeline management | ||
| Activity-based selling methodology | ||
| Email sync with templates and tracking | ||
| Workflow automation builder | ||
| AI-powered sales assistant | ||
| Revenue forecasting and reporting | ||
| Customizable web forms and chatbot | ||
| Mobile app with caller ID and call logging |
Available
Partial/Limited
Not Available
Integrations
Freshsales
Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify
Pipedrive
Google WorkspaceMicrosoft OutlookSlackZoomZapierMailchimpTrelloAsana
Information on this page is gathered from official sources and may change. Pricing and features were last verified on 2/6/2026. Please visit the official websites for the most current information.