Tool comparison · Head to head

    Close vs Salesforce

    A factual comparison of features, pricing, and capabilities.

    Updated 2/6/2026
    The contenders
    01
    Tool A

    Close

    A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.

    Starting at$19/month
    02
    Tool B

    Salesforce

    The world's leading CRM platform offering a comprehensive suite of sales, service, marketing, and commerce tools. Known for extensive customization, AI-powered insights via Einstein, and a vast ecosystem of third-party integrations through AppExchange.

    Starting at$25/month
    Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    Capabilities

    Feature comparison.

    FeatureCloseSalesforce
    Built-in calling with Power Dialer
    Native SMS messaging
    Email sequences and templates
    Automated workflows
    Predictive dialing
    AI Email Assistant
    Pipeline and activity reporting
    Role-based access and permissions
    Lead, account, and contact management
    Opportunity and pipeline tracking
    Einstein AI-powered analytics and predictions
    Sales forecasting and territory management
    Workflow automation and approval processes
    Customizable dashboards and reports
    AppExchange marketplace with thousands of integrations
    Mobile CRM app for iOS and Android
    Available
    Partial/Limited
    Not Available
    Ecosystem

    Native integrations.

    Close

    ZapierSlackGmailMicrosoft OutlookZoomHubSpotSegmentCalendly

    Salesforce

    SlackGoogle WorkspaceMicrosoft OutlookMailchimpDocuSignZapierTableauMuleSoft
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    Information gathered from official sources and may change. Pricing and features last verified 2/6/2026. Please visit the official websites for the most current information.