Tool comparison · Head to head

    Freshsales vs Monday CRM

    A factual comparison of features, pricing, and capabilities.

    Updated 2/6/2026
    The contenders
    01
    Tool A

    Freshsales

    An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.

    Starting atCustom0
    02
    Tool B

    Monday CRM

    A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.

    Starting at$12/month
    Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    Capabilities

    Feature comparison.

    FeatureFreshsalesMonday CRM
    Contact, account, and deal management
    Built-in email and phone with call recording
    Freddy AI lead scoring and deal insights
    Visual sales pipeline management
    Workflow automation and sequences
    Multiple pipeline support
    Advanced reporting and forecasting
    Territory management and auto-assignment
    Customizable deal pipeline boards
    Lead and contact management
    Sales automations and workflows
    Email tracking and templates
    Activity management and logging
    Customizable dashboards and reporting
    Document management
    Integrated project management capabilities
    Available
    Partial/Limited
    Not Available
    Ecosystem

    Native integrations.

    Freshsales

    Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify

    Monday CRM

    GmailMicrosoft OutlookSlackZoomZapierGoogle WorkspaceMicrosoft TeamsDocuSign
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    Information gathered from official sources and may change. Pricing and features last verified 2/6/2026. Please visit the official websites for the most current information.