Freshsales vs Outreach
A factual comparison of features, pricing, and capabilities
Last updated: 2/6/2026
An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
Starting at: Contact for pricing
Pricing Comparison
Prices shown are monthly rates. Annual billing may offer discounts. Visit official websites for current pricing.
Feature Comparison
| Feature | Freshsales | Outreach |
|---|---|---|
| Contact, account, and deal management | ||
| Built-in email and phone with call recording | ||
| Freddy AI lead scoring and deal insights | ||
| Visual sales pipeline management | ||
| Workflow automation and sequences | ||
| Multiple pipeline support | ||
| Advanced reporting and forecasting | ||
| Territory management and auto-assignment | ||
| Multi-channel sequences (email, phone, LinkedIn, SMS) | ||
| AI-powered email generation and optimization | ||
| Conversation intelligence with call recording | ||
| Deal health scoring and pipeline management | ||
| Revenue forecasting with scenario planning | ||
| Real-time analytics and reporting dashboards | ||
| Sales rep coaching and performance insights | ||
| Automated task management and reminders | ||
| A/B testing for email templates | ||
| Governance and compliance controls |
Available
Partial/Limited
Not Available
Integrations
Freshsales
Freshworks SuiteGmailMicrosoft OutlookSlackZoomZapierSegmentShopify
Outreach
SalesforceMicrosoft Dynamics 365HubSpotGmailMicrosoft OutlookLinkedIn Sales NavigatorGongChorusDrift6senseZoomSlack
Information on this page is gathered from official sources and may change. Pricing and features were last verified on 2/6/2026. Please visit the official websites for the most current information.