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    Tool comparison · Head to head

    Gong vs Zoho CRM

    A factual comparison of features, pricing, and capabilities.

    Updated 2/6/2026
    The contenders
    01
    Tool A

    Gong

    Revenue AI platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver deal intelligence, forecasting, and sales coaching insights.

    Starting atCustom
    02
    Tool B

    Zoho CRM

    A feature-rich and affordable CRM from the Zoho ecosystem, offering sales automation, multichannel communication, analytics, and AI-powered predictions via Zia. Known for competitive pricing and deep integration with 45+ other Zoho products.

    Starting atCustom0
    Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    Capabilities

    Feature comparison.

    FeatureGongZoho CRM
    AI-powered call recording and transcription
    Deal intelligence and risk alerts
    Revenue forecasting with pipeline analytics
    Sales engagement sequences (Engage module)
    Coaching insights and talk-track analysis
    Email and web conferencing capture
    Smart trackers for competitive mentions
    Team and rep performance dashboards
    Data Cloud for revenue data warehouse
    Ask Anything AI-generated insights
    Lead, contact, and deal management
    Sales automation and workflow rules
    Zia AI assistant with predictions and suggestions
    Multichannel communication (email, phone, social, live chat)
    Advanced analytics and custom dashboards
    Territory and inventory management
    Blueprint process management
    Canvas design studio for custom views
    Available
    Partial/Limited
    Not Available
    Ecosystem

    Native integrations.

    Gong

    SalesforceHubSpotMicrosoft Dynamics 365ZoomMicrosoft TeamsGoogle MeetWebexGmailMicrosoft OutlookSlackOutreachSalesloft

    Zoho CRM

    Zoho Suite (45+ apps)Google WorkspaceMicrosoft 365SlackZapierMailchimpShopifyQuickBooks
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    Information gathered from official sources and may change. Pricing and features last verified 2/6/2026. Please visit the official websites for the most current information.